How do i return my Pinwear order ? You can return an article up to 10 days after receiving it.The items you wish to return must not be worn or washed.Please ensure that any items of clothing do not pick up unpleasant odours. We check all returned clothing for stains and odours.
Make sure that your package is sent back using USPS. In your package, you'll find a Return label for USPS.
Returning packages using a different courier is at your own risk. If anything should happen to the package, Pinweaer cannot be held liable.
What is the delivery time ? Most in-stock items arrive within 2-5 business days for USA customers and 5-10 days for out of the USA customers . After your order is shipped from our warehouse in Jamaica ,NY.("Business days" means Monday-Friday, excluding holidays.).
What to do if i didn't receive a shipment ? If you didn't receive a shipment email customer service firstname.lastname@example.org right away with your first , last name and order number .From there a customer service will call you with an update about your shipment .
Where do you ship to ? Pinwear will ship orders to the address each customers provides when checking out their order .
Payment method ? Pinwear charges all customers either through PayPal or any major credit/debit card